Refund policy

Please note that each item is crafted by skilled artisans and personally inspected by Kashmir Colors finishing team for quality control before it is packaged and sent out for delivery, thus ensuring that your item is in perfect condition when sent to you.

And still if you are not satisfied with your purchase from Kashmir Colors, you can easily return us by following our below mentioned return policy:-

You must inform us about your return within 3 days from the date of delivery. Mail us at care@kashmircolors.com or Message @ +91-9070222441

Shipping and Service charges are the responsibility of the customer, If return a purchase. 

The return of the product is to be done by customer. We currently do not provide a reverse pick up service.

The item must be returned and received by us within 15 working days or it will not be eligible for refund, exchange.

Return shipping costs are non-refundable; return shipping fees are the responsibility of the customer. We are not responsible for lost or damaged packages.

The product should reach us in its original condition without any damage or any other kind of tampering.

Refund will be processed through NEFT within 10 working days. Thank You. 

PAYMENT

For shipping to India, we accept all major debit & credit cards (including MasterCard, Visa & American Express) and also provide Net Banking options across major banks.

For all international transactions, we accept major Credit Cards (including MasterCard, Visa & American Express) and also provide the option to pay using PayPal. PayPal is our third party payment gateway.