Customer Grievance Redressal Policy - KASHMIR COLORS.
At KASHMIR COLORS, We are committed to delivering exceptional service and customer satisfaction. We welcome feedback and are always looking for ways to improve. If you have any concerns, complaints, or suggestions, you may reach out to us through the touchpoints listed below.
Customer Support (Queries & Complaints)
For general queries, feedback, or complaints, please feel free to contact our support team:
• Website Contact Form: https://kashmircolors.com/pages/contact
• Our team will aim to acknowledge your concerns within 24 hours from the date of receipt and to address them within 3 Days from the date of receipt.
MARKETING HEAD (Further Escalation)
If your issue remains unresolved even after contacting the Grievance Officer, you may escalate the matter to our Marketing Head :
WhatsApp or Call @ +91-9622848505
Our team will aim to acknowledge your concerns within 48 hours from the date of receipt and to address them within 24 Hours from the date of receipt.
